Heroz: Empower Yourself, Your Coworkers, Your Company
by William Byham,Jeff Cox
ISBN 13: 9780449909584
Format: Paperback (224 pages) Publisher: Ballantine Books Published: 18 Oct 1995 Other Format: Hardcover
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Zapp! the Lightning of Empowerment: How to Improve Quality, Productivity, and Employee Satisfaction
ISBN 13: 9780449002827
Format: Illustrated (224 pages) Publisher: Ballantine Books Published: 03 Mar 1992 Other Format: Hardcover, Paperback